E-invoicing for agencies in Arbon: the practical guide
E-invoicing for agencies in Arbon rests on three pillars: federal law that applies across Switzerland, cantonal deadlines worth knowing, and tools that eliminate re-keying. This guide puts it all in order, fact by fact.
Digitalising e-invoicing: what actually works
Security is part of digitalisation: named access, tested backups, encryption of sensitive data. A digital accounting file is protected like a safe — because it is one.
The selection criterion for a tool is not the length of its feature list but the robustness of the daily flow: reliable bank imports, VAT computed correctly (8.1 / 2.6 / 3.8%), a complete audit trail from document to entry, and a clean export for the auditor or fiduciary. Everything else is secondary.
The Swiss legal frame for e-invoicing
Three documents summarise the health of a Swiss business: the balance sheet (what it owns), the income statement (what it earns) and the notes (what else you should know). All the work of e-invoicing converges on those three pages, in Arbon too.
The good news: the Swiss frame is stable and predictable. Structure e-invoicing once — chart of accounts, document flow, calendar — and the same organisation pays off for years.
Outsource e-invoicing or keep it in-house?
The scope goes down in writing: who enters data, who approves payments, who answers the tax office, who keeps the originals. Every “we'll see” at the start becomes a December misunderstanding — in Arbon as elsewhere.
A clear mandate agreement states who does what by when: document handover, posting deadlines, filing calendar, and responsibility for delays. A shared platform (same data, same document archive) between the company and its fiduciary eliminates binder ping-pong and duplicate entry.
QR-bills and friction-free collections
Technically, two routes coexist: the classic IBAN with an optional reference, or the QR-IBAN which requires a structured 27-position QR reference. Only the second route makes matching truly automatic — every payment carries the exact identifier of its invoice.
For e-invoicing, invoicing fast changes everything: a service billed the week it is delivered gets paid noticeably earlier than a month-end batch invoice.
Arbon: what changes, what does not
Arbon (postal code 9320, canton Thurgau) applies the same federal rules as the rest of the country: what changes in Arbon are the cantonal counterparts — tax administration, compensation office, commercial register.
For a business in Arbon, that means VAT returns identical to anywhere in Switzerland, but a tax return and family allowances governed by the canton Thurgau.
Frequently asked questions
What are the legal obligations for e-invoicing in Switzerland?
The foundation is the Code of Obligations: proper bookkeeping (art. 957a CO), annual accounts (balance sheet, income statement, notes) and 10-year retention of books and records (art. 958f CO). VAT applies from CHF 100,000 of turnover, and social insurance settlements from the first employee. Nothing is different in Arbon: federal law applies.
What is the difference between a limited and an ordinary audit?
The ordinary audit applies to companies exceeding, for two consecutive years, two of three thresholds: CHF 20 million balance sheet total, CHF 40 million revenue, 250 full-time positions. Others fall under the limited audit, and those with no more than ten full-time positions on annual average can opt out with all shareholders' consent. These federal thresholds do not depend on the registered seat — in Arbon as anywhere.
Do you need a fiduciary for e-invoicing, or can you do it yourself?
Both are defensible. Below CHF 500,000 of revenue, a sole proprietorship may keep simplified accounts itself. As soon as payroll, VAT and a closing with tax stakes are involved, professional support prevents mistakes that cost more than the fees. With a shared platform, the fiduciary does not even need to be in Arbon.
How long must records related to e-invoicing be kept?
Ten years from the end of the financial year concerned (art. 958f CO). Electronic retention is permitted if the integrity and readability of the records are guaranteed — a serious digital archive validly replaces paper binders. A business in Arbon can therefore archive fully digitally.
Also worth reading
In neighbouring municipalities
Switch to accounting that keeps itself up to date
MyFiducia.ai automates e-invoicing for businesses in Arbon: AI-read documents, posting suggestions, VAT and exports ready for your fiduciary. Try the platform or browse our other guides.
The application is operated in French.